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Warranty

Eclipse Shading Systems stands steadfastly behind our high-quality products. If any of the products that you have purchased from our company are defective, we promise to repair or replace them free of charge under the terms of our standard warranty:

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STANDARD WARRANTIES

Warranty  Warranty

Warranty  Warranty

10 Year to Lifetime* Frame Hardware Guarantee

Our frame hardware comes with a guarantee that it is free from defects in workmanship and materials provided it is used properly, and the components are unmodified. Only installations in locations greater than one mile from the ocean qualify for coverage. See warranty for specifications and exclusions.

5 Year Powder Coated Frame Finish Guarantee

Covers all products

The powder coated frame finish on all of our products is guaranteed to be free of defects, under proper usage, for five years from the original date of purchase. Only installations in locations greater than one mile from the ocean qualify for coverage. See warranty for specifications and other exclusions.

Saltwater Area Installations Require Extra Care – click here to learn more.

10 to 12* Year Awning Fabric Guarantee

This limited warranty guarantees most fabric from becoming unserviceable (because of loss of strength or color) from normal exposure conditions e.g. mildew, sunlight, atmospheric chemicals, or rot, for a period of either ten or twelve years depending on the product, from the original date of purchase. See warranty for specifications and exclusions.

15* Year Screen Fabric Guarantee

Our fabric comes with a guarantee from becoming unserviceable (because of loss of strength or color) from normal exposure conditions e.g. mildew, sunlight, atmospheric chemicals, or rot, for a period of up to 15 years for most fabrics from the original date of purchase. See warranty for specifications and exclusions.

5 to 8* Year Motor, Control & Electronics Guarantee (if equipped)

Under proper usage, we guarantee our motors, switches, electronics, and motor controls to be free of defects, for either five or eight years depending on the product, from the original date of purchase. See the warranty for specifications and exclusions.

 

*Some models automatically include Platinum Protection Plus

 

 

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The All-Weather Assurance Plan can only be purchased along with Platinum Protection PLUS.